20 Fenchurch Street Operational Energy Programme

London, United Kingdom, Europe

Completed · Commercial · Operational Office Tower · Temperate · 2023

A facilities-management-led operational energy programme at the 20 Fenchurch Street office tower in the City of London. In 2023 gas use fell 10.6%, electricity 5.3% and water 21.8% despite occupancy rising by a third, through recommissioning, controls optimisation and occupant engagement. A 'Go Dark' lighting initiative and an anonymous tenant energy-ranking tool supported the savings. Won the 2025 CIBSE Facilities Management award.

Innovation highlights

  • Energy cut while occupancy rose a third
  • 21.8% water reduction
  • Anonymous tenant energy benchmarking tool
  • Lights-off operational initiative

Innovations in the catalogue

  • Controls Optimisation and Recommissioning
  • Anonymous Tenant Energy Benchmarking
  • Operational Water Demand Reduction
Client / Developer
building owners (managed by Savills)
Engineer
Savills (FM and engineering)
Type
Operational Office Tower

#facilities management #operational energy #recommissioning #water saving #office

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